CoupleConnection — Support
Happy to help. The fastest way to reach us is email.
We usually reply within a couple of days.
Common questions
How do I connect with my partner?
On the "Us" screen, tap Invite and send the link to your partner (Messages, email, AirDrop). When they tap it on their iPhone, they join your private shared space. You both need to be signed into iCloud.
My partner tapped the invite and got a "newer version" message.
That means the app on their phone doesn't match the invite. Make sure you're both on the latest version from the App Store, then send a fresh invite from the "Us" screen.
Where is my data stored? Can you see it?
Everything lives in your own iCloud and is shared only with your partner. We have no server and no access to your content. See our Privacy Policy.
How do I disconnect or delete my data?
Open Settings in the app to leave your shared space. To remove everything, delete
the app and clear its data in Settings → [your name] → iCloud on your device.
Why aren't my notifications arriving?
Check that notifications are enabled for CoupleConnection in your iPhone's
Settings → Notifications, and that both partners are connected.